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Our Values and Policies

Our Values

Our values which were set and remained unchanged since the day E-GÜVEN was founded provide the basis for our corporate culture. These values help us to implement E-GÜVEN's strategy according to our vision and mission.

E-GÜVEN Main Values;

Reliability: Our main principle is to provide reliable services to all individuals and organizations.

CSR (Corporate Social Responsibility) We support social responsibility projects about the environment and the society especially those that involve environmental protection with internal and external activities and cooperation with other organizations.

Customer Orientation: We perform our duties and fulfill our responsibilities with our service approach that prioritizes customer satisfaction.

Being Innovative and Creative: We follow and implement developments in our sector. We intend to provide services with the innovative service approach that prioritize technology. Our goal is to create pioneer projects and products to streamline our customers' lives.

Environmental Consciousness:  One of our main principles is to become an environmentally conscious company by allowing more people use electronic signature , supporting activities that protect the nature and performing social responsibility activities.

Supporting Employee Development:  Our main priorities are to provide training programs to our employees to allow them gain skills and technical knowledge, ensure their continuous development to become responsible employees who respect moral values and adopt unconditional customer satisfaction principle.

Our Information Security  Management System Policy

Information is the most important asset in E-GÜVEN's business operations. Any person who uses information assets and sources or provides information at E-GÜVEN is responsible for protecting such information assets.

The most critical of all information assets and sources for E-GÜVEN is customer data which should be protected with great care, kept confidential, accessed when necessary and should be accurate and complete.

As one of the corporate values, confidentiality is important and all types of personal information is kept confidential. Unless the owner of the information desires, and unless authorized or legally required,  no information is shared with third parties.

The complexity and high number of requirements concerning the use, location and protection of information necessitate comprehensive information security processes and policies. Thus information security risks are assessed, risks are prioritized and necessary measures are taken by the people responsible for information in accordance with the defined instructions and policies.

Reliable objective information and all technological tools and means are used in the decisions and actions taken. Actions are taken not according to instinct, feelings or what seems to be right but according to objective principles based on scientific and technological facts. To ensure this, information is transferred from reliable sources, adopted and actions are taken based on this information. Technological investments are made using the resources efficiently and thus ongoing development in the organization is achieved.

Therefore, planning, implementation, monitoring and improvement of the information security management system is carried out in accordance with the ISO-IEC 27001 Information Security Management System Standard and other supporting standards. Suitable business continuity methods are used to ensure continuity of business activities.

Employee, business partner, stakeholder and service supplier compliance with this standard is ensured by ISMS training and if necessary using service contracts. According to the above mentioned steps, E-GÜVEN's management is responsible for ensuring that customer services are reliable, continuous and sustainable.

 

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Faaliyete başlama belgesi
Bilgi Güvenliği Yönetim Sistemi Belgesi 

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Disclosure Form
ELEKTRONIK BILGI GUVENLIGI A.S. DISCLOSURE FORM REGARDING THE PROCESSING OF PERSONAL DATA

This Disclosure Form has been issued by Elektronik Bilgi Guvenligi Anonim Sirketi (the “Company”) with a view to inform the customers of the Company in accordance with the Law No. 6698 on the Protection of Personal Data as to the processing of their personal data by the Company.

The details regarding the processing of your personal data within the framework of this Disclosure Form are available within Elektronic Bilgi Guvenligi A.S. Policy for the Protection and Processing of Personal Data at [www.e-guven.com].

a) Methods of and Legal Reasons for the Collection of Personal Data

Your personal data are collected electronically or physically. Your personal data collected on account of the legal reasons provided herein may be processed and shared in accordance with the requirements for the processing of personal data as set forth within Articles 5 and 6 of the Law.

b) Purposes of Processing of Personal Data

Your personal data are processed in accordance with the requirements for the processing of personal data as set forth within Articles 5 and 6 of the Law for the purpose of the planning and performance of the activities as necessary for the offering and publicity of the products and services offered by the Company to the data subjects in such forms as customized to the appreciation, habits of use and needs of the data subjects, the performance by the business units of necessary activities to make the products ad services offered by the Company available to the data subjects and the execution of the related business processes the performance by the business units of the activities necessary for the performance of the commercial operations maintained by the Company and the execution of the related business processes, the planning and implementation of the commercial and/or the business strategies of the Company, and the ensuring of the legal, technical and commercial - business security of the Company and the parties, who are in business relation with the Company.

c) The Parties, to Whom Personal Data May Be Disclosed, and Purposes of Disclosure

Your personal data may, in accordance with the requirements for the processing of personal data as set forth within Articles 8 and 9 of the Law, be shared with and disclosed to the business partners and suppliers of the Company as well as legally competent authorities and bodies and legally authorized private legal entities for the purpose of the planning and performance of the activities as necessary for the offering and publicity of the products and services offered by the Company to the data subjects in such forms as customized to the appreciation, habits of use and needs of the data subjects, the performance by the business units of necessary activities to make the products ad services offered by the Company available to the data subjects and the execution of the related business processes the performance by the business units of the activities necessary for the performance of the commercial operations maintained by the Company and the execution of the related business processes, the planning and implementation of the commercial and/or the business strategies of the Company, and the ensuring of the legal, technical and commercial - business security of the Company and the parties, who are in business relation with the Company.

d) The Rights of Data Owners and Exercise of Such Rights

In the event you, being a personal data owner, file your request under your rights provided below with the Company through the methods specified within Elektronik Bilgi Guvenligi A.S. Policy for the Protection and Processing of Personal Data, which is available at [www.e-guven.com]; your request so filed will be replied and addressed as soon as practicable but, in any case, no later than 30 (thirty) days.

You, being a personal data owner, have the following rights pursuant to the provisions of Article 11 of the Law:

  • Learn whether or not you personal data have been processed,
  • Request information as to processing if your data have been processed,
  • Learn the purpose of processing of you personal data and whether your data are used in accordance with their purpose,
  • Know the third parties based at home or in abroad, to whom your personal data have been transferred,
  • Request notification of the operations performed as a consequence of such requests as rectification, deletion and destruction to third parties to whom you personal data have been transferred, in the cases where your personal data have been processed incompletely or inaccurately,
  • Request your personal data to be delete or destroyed in the event the reasons that may have required the processing of your personal data in spite of the fact that they have been processed in compliance with the Law and other applicable laws and regulations, and request notification of the relevant operation to third parties to whom personal data have been transferred,
  • Object to occurrence of any result that is to your detriment by means of analysis of your personal data exclusively through automated systems,
  • Request compensation for the damages in case the you incur damages due to unlawful processing of your personal data.